We want you to understand why we collect your personal information, how the confidentiality of this information is protected, and how you can find out what information concerning you is recorded.
Use of Your Personal Information
Personal information is information about you as an individual, and includes information that identifies you and that can be used to contact you. This includes such information as your name, e-mail address, mailing address, telephone number, banking information, credit card number, and the like.
GoodLife Kids Foundation collects personal information for the following purposes:
- When you register online for GoodLife Kids Foundation programs, events or fundraising campaigns or enter into a contest
- To send you updates and information about events that you have registered to participate in
- To send you enewsletters which you have subscribed to receive
- To send you a tax receipt when you make a donation
- To thank you for your participation or donation and to send you information about upcoming events, fundraising campaigns, and contests
- To draw for and contact winners of our contests
GoodLife Kids Foundation does not:
- Collect personal information about you unless you choose to provide it to us.
- Transfer your personal information to third parties for their marketing purposes. Any personally identifiable data about our customers or web site visitors is stored securely.
- Collect personal information about children (under 18 years of age) without the express, positive consent of their parent or guardian.
We will not use or disclose your personal information for any purpose other than those for which it was collected, except with your consent or as required or authorized by law. We do not sell or trade your personal information, swap mailing lists or share donor information with other parties.
GoodLife Kids Foundation uses the services of raisin® – Online & Mobile Fundraising Platform to capture credit card transactions and issue eTax Receipts, employing a process that is approved by Canada Revenue Agency. GoodLife Kids Foundation employs Moneris to provide payment services. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.
You will not receive marketing e-mail from GoodLife Kids Foundation unless you have consented to receive it. We do not send ‘spam’ (unsolicited marketing email). Also, in every online communication we will afford you the opportunity to elect to not receive further online communications.
Information That is Publicly Available
When you post content to GoodLife Kids Foundation website, some information about your account and your account activity will be provided to other users of GoodLife Kids Foundation website. This may include the date posted information, and your user name. Your user name, not your email address, is displayed to other users when you engage in certain activities on GoodLife Kids Foundation website, such as when you upload content or send messages through this website. Any content that you submit to GoodLife Kids Foundation website may be redistributed through the internet and other media channels, and may be viewed by other users or the general public.
Your knowledge and consent are required for the collection, use, or disclosure of your personal information. When you register for an event, program or a contest, or make a donation, you consent to the use of your personal information for the purposes listed above. You may refuse or withdraw your consent at any time; however, we may not then be able to provide you the opportunity to participate in our events or contests. We will advise you when you refuse or withdraw your consent of the impact that will have on what we are able to provide. For information on withdrawing your consent, please contact our Chief Privacy Officer.
Digital Markers (including cookies)
A digital marker is a resource created by the visitors’ browser in order to remember certain pieces of information for the Web server to reference during the same or subsequent visit to the Web site. Examples of digital markers are “cookies” or HTML5 Web storage. Some examples of what digital markers do are as follows:
they allow a Web site to recognize a previous visit each time the visitor accesses the site;
they track what information is viewed on a site which helps Web site administrators ensure visitors find what they are looking for.
GoodLife Kids Foundation uses sessional and persistent digital markers on some portions of its Web site. During your on-line visit, your browser exchanges data with GoodLife Kids Foundation’s Web server. The digital markers used do not allow GoodLife Kids Foundation to identify individuals.
You may adjust your browser settings to reject digital markers, including cookies, if you so choose. However, it may affect your ability to interact with GoodLife Kids Foundation’s Web site.
Web analytics is the collection, analysis, measurement, and reporting of data about Web traffic and visits for purposes of understanding and optimizing Web usage. Information in digital markers may be used for the purpose of web analytics to remember your online interactions with GoodLife Kids Foundation’s Web site.
GoodLife Kids Foundation uses Google Analytics to improve its Web site. When your computer requests a GoodLife Kids Foundation Web page, GoodLife Kids Foundation collects the following types of information for Web analytics:
the originating IP address;
the date and time of the request;
the type of browser used; and
the page(s) visited.
GoodLife Kids Foundation uses Google Analytics and the information collected is disclosed to Google Inc., an external third party service provider. Your IP address is anonymized prior to being stored on the service provider’s servers in order to help safeguard your privacy. The information collected is de-personalized by truncating your IP address. No personally identifying information is recorded or provided to Google.
Google Analytics uses “session” and “persistent” cookies; persistent cookies are stored on your computer and expire two years after your last visit to the Web site.
We will only retain your personal information as long as is necessary for the fulfillment of the purposes for which it was collected or as required by law. Personal information is securely stored until such time as it is no longer required, after which it is destroyed.
GoodLife Kids Foundation strives to maintain the accuracy and completeness of your personal information. You may ask us to delete or correct information contained in your file. Any such requests must be made in writing to our Chief Privacy Officer, at the address below.
Your personal information is secure within GoodLife Kids Foundation. We have comprehensive security controls to protect against unauthorized access, use, alteration, duplication, destruction or disclosure. We protect your personal information by using safeguards that are appropriate to the sensitivity of the information. Each of our employees is responsible for maintaining the confidentiality and security of all personal information to which they have access. We keep our employees informed about our policies and procedures for protecting personal information. Where necessary, our employees are required to sign agreements to keep your personal information confidential.
In order to fulfill requests for access to information in your file or to answer any questions or address any concerns individuals may have about privacy, GoodLife Kids Foundation has designated a Chief Privacy Officer. In addition to answering inquiries, the Chief Privacy Officer is also responsible for ensuring that the Policy requirements and related procedures are being met.
All inquiries or complaints regarding privacy should be directed in writing to the Chief Privacy Officer by mail or e-mail at the addresses below. All inquiries will be responded to within thirty (30) days from the date on which our Chief Privacy Officer has received the inquiry. GoodLife Kids Foundation can refuse access to a file in certain circumstances.